Help Desk

Submit a Help Ticket

If you have read the FAQ's, watched the instructional videos and read the how to guides, and still require assistance, please complete a Help Ticket. 

Submit a Support Ticket to an Ecologist for general assistance, help with ecological survey techniques, and sampling requirements.

Submit a Support Ticket to a Technician for technical assistance with the Monitor app.

Once your ticket has been submitted you will receive an automated acknowledgement of receipt. We will provide a response within two working days (SA public holidays excepted).