Help Desk
Submit a Help Ticket
If you have read the FAQ's, watched the instructional videos and read the how to guides, and still require assistance, please complete a Help Ticket.
Submit a Help Ticket and you will be assigned an Ecologist for general assistance, help with ecological survey techniques, and sampling requirements or a Technician for technical assistance with the Monitor app.
Once your ticket has been submitted you will receive an automated acknowledgement of receipt. We will provide a response within two working days (SA public holidays excepted).