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Submit a Help Ticket

If you have read the FAQ's, watched the instructional videos and read the how to guides, and still require assistance, please complete a Help Ticket.

Submit a Help Ticket and you will be assigned an Ecologist for general assistance, help with ecological survey techniques, and sampling requirements or a Technician for technical assistance with the Monitor app.

Once your ticket has been submitted you will receive an automated acknowledgement of receipt. We will provide a response within two working days (SA public holidays excepted). 

🎄 Please note, the EMSA Help Desk will not be monitored from Friday 20th December 2024 to Monday 6th January 2025. Please submit your tickets and we will respond as soon as we return from holidays ðŸŽ„ 


Submit a Ticket

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